Institute for Tourism Professionals of Nigeria

ITPN 2026 capacity building programme

Tourism & Hospitality Professional Development Series

Tourism & Hospitality Professional Development Series

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March | Abuja | 11–12 March
Tourism & Hospitality Systems and Global Trends
Building strategic understanding of the tourism ecosystem and global industry dynamics.

Learning Objectives

  • Understand tourism value chains and interdependencies
  • Analyse global and regional tourism trends
  • Align local tourism offerings with global demand patterns

Core Topics

  • Tourism systems and stakeholders
  • Global tourism flows and markets
  • Emerging trends (experiential tourism, wellness, eco-tourism)
  • Tourism policy and institutional frameworks

Expected Outcomes

  • Demonstrate systems-level understanding of tourism
  • Conduct basic destination and market analysis
  • Apply global trends to local tourism planning
Fee: ₦120,000
April | Lagos | 22–23 April
Hospitality Operations Excellence & Service Quality
Elevating operational standards and service delivery to international benchmarks.

Learning Objectives

  • Master hospitality service standards
  • Apply quality assurance systems
  • Improve guest satisfaction and loyalty

Core Topics

  • Front office and guest experience management
  • Food & beverage operations
  • Housekeeping and facilities management
  • Service quality models and KPIs

Expected Outcomes

  • Deliver consistent, high-quality guest experiences
  • Implement standard operating procedures (SOPs)
  • Reduce service failures and operational inefficiencies
Fee: ₦120,000
May | Port Harcourt | 20–21 May
Sustainable, Responsible & Inclusive Tourism
Integrating sustainability, climate responsibility, and community inclusion.

Learning Objectives

  • Apply sustainable tourism principles
  • Measure tourism's environmental and social impact
  • Promote community-based tourism models

Core Topics

  • Sustainable tourism frameworks
  • Climate-smart tourism practices
  • Waste, water, and energy management
  • Community engagement and inclusive growth

Expected Outcomes

  • Implement sustainability action plans
  • Reduce tourism's environmental footprint
  • Strengthen host community benefits
Fee: ₦120,000
June | Abuja | 24–25 June
Digital Transformation & Smart Tourism
Equipping professionals with digital, data, and technology-driven tourism skills.

Learning Objectives

  • Use digital tools for tourism operations and marketing
  • Understand smart tourism and data analytics
  • Apply e-commerce and online distribution systems

Core Topics

  • Property management systems (PMS)
  • Online travel agencies (OTAs)
  • Digital marketing and social media strategy
  • Smart destinations and AI in tourism

Expected Outcomes

  • Digitise tourism operations
  • Improve online visibility and bookings
  • Leverage data for decision-making
Fee: ₦120,000
July | Lagos | 15–16 July
Leadership, Workforce Development & Professional Ethics
Developing ethical, people-centred leaders for tourism enterprises.

Learning Objectives

  • Lead diverse tourism teams
  • Apply ethical and professional standards
  • Develop workforce skills and career pathways

Core Topics

  • Tourism leadership styles
  • Human resource management
  • Professional ethics and conduct
  • Talent development and succession planning

Expected Outcomes

  • Lead high-performing tourism teams
  • Foster ethical and inclusive workplaces
  • Improve staff retention and productivity
Fee: ₦120,000
August | Cross River | 19–20 August
Entrepreneurship, Innovation & SME Development
Supporting innovation, enterprise growth, and job creation.

Learning Objectives

  • Develop tourism business models
  • Access financing and partnerships
  • Innovate tourism products and services

Core Topics

  • Tourism entrepreneurship
  • Business planning and feasibility analysis
  • Innovation labs and incubation
  • Public-private partnerships

Expected Outcomes

  • Launch or scale tourism enterprises
  • Improve financial sustainability
  • Create employment and value-chain linkages
Fee: ₦120,000
September | Port Harcourt | 23–24 September
Tourism Governance, Policy & International Standards
Strengthening institutional capacity and regulatory competence.

Learning Objectives

  • Understand tourism governance systems
  • Apply international standards and frameworks
  • Improve policy design and implementation

Core Topics

  • Tourism legislation and regulation
  • Destination management organisations (DMOs)
  • International tourism standards
  • Monitoring, evaluation, and impact assessment

Expected Outcomes

  • Strengthen tourism governance frameworks
  • Align national practices with global standards
  • Improve sector accountability and performance
Fee: ₦120,000
October | Lagos | 14–15 October
Tourism & Hospitality Systems and Global Trends
Building strategic understanding of the tourism ecosystem and global industry dynamics.

Learning Objectives

  • Understand tourism value chains
  • Analyse global and regional tourism trends
  • Align local offerings with global demand patterns

Core Topics

  • Tourism systems and stakeholders
  • Global tourism flows and markets
  • Emerging tourism trends
  • Tourism policy frameworks

Expected Outcomes

  • Demonstrate systems-level understanding
  • Conduct destination analysis
  • Apply global trends locally
Fee: ₦120,000
November | Abuja | 25–26 November
Tourism Customer Experience & Destination
Building skills in experience design, storytelling, and destination competitiveness.

Learning Objectives

  • Design memorable tourism experiences
  • Develop destination branding strategies
  • Understand customer journey mapping

Core Topics

  • Experience economy principles
  • Destination branding and identity
  • Cultural and heritage interpretation
  • Digital storytelling and content creation

Expected Outcomes

  • Design experience-based tourism products
  • Strengthen destination brand positioning
  • Improve visitor satisfaction and repeat visitation
Fee: ₦120,000
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